“Premium packaging” is not a product specification. “A rigid folding carton, 350 gsm board, matte finish, one-colour internal print, packed one unit per carton” is closer.
The difference matters because suppliers quote what they understand. If two suppliers interpret the product differently, their prices are not comparable. You may think you are negotiating a unit price when you are actually choosing between different materials, dimensions, packaging or production assumptions.
My aim is a specification that does four jobs:
- tells the supplier exactly what to quote;
- separates non-negotiable requirements from preferences;
- records what is still unknown; and
- survives into the sample, purchase order and inspection plan.
This is a commercial specification guide. It does not replace a category-specific safety, labelling or compliance specification.
1. The minimum quote-ready specification
Before you ask for a price, prepare these fields:
| Field | What to write |
|---|---|
| Product purpose | What the product does, who uses it and in what setting |
| Product identity | Working name, SKU, variant, model or reference number |
| Materials | Material type, grade, composition, finish and prohibited substitutions |
| Dimensions | Length, width, height, weight and tolerances where they matter |
| Function | What the product must do and the simple test that demonstrates it |
| Appearance | Colour reference, finish, surface, artwork and acceptable variation |
| Pack configuration | Units per inner, carton, case, pallet or master pack |
| Packaging | Materials, dimensions, artwork, inserts, barcodes and protection |
| Labels and instructions | Required wording, language, location and version |
| Quantity | First order, variants, expected reorder and split by SKU |
| Delivery | Destination, required date, lead-time assumption and requested Incoterm |
| Open questions | Supplier to propose, confirm or price separately |
The point is not to make every field perfect before a supplier sees it. The point is to show which fields are fixed, which are a preference and which need a supplier answer.
2. Start with the product purpose
Describe the user and the job before listing materials. A supplier can quote a more useful option when it understands what the product must withstand, protect, display or contain.
For example:
| Vague request | Better starting point |
|---|---|
| Travel organiser | A soft organiser for six cables and two chargers, carried in a backpack, with a wipe-clean outer and two internal mesh pockets |
| Premium candle box | A rigid folding carton for one 220 g glass candle, protecting the vessel during parcel delivery, with a matte black outer and one-colour internal print |
| Reusable water bottle | A 600 ml bottle for cold drinks, leak-resistant when closed, with a specified material, cap design, colour and care instructions |
The better version is still not a final technical specification. It gives the supplier a product purpose and exposes the questions you need to settle.
3. Separate requirements by status
Use four statuses in the specification:
| Status | Meaning | Example |
|---|---|---|
| Mandatory | The product must meet it to be acceptable | Capacity, dimensions, material or safety feature |
| Preferred | The option you want if the cost and feasibility work | A particular finish or packaging material |
| Supplier to propose | You want options with a clear cost and trade-off | Closure type, packing method or alternative material |
| Not yet confirmed | An open item that blocks final approval | Final language, test method or target tolerance |
Do not hide an open item inside a confident paragraph. A supplier should be able to see what it must price and what it should answer.
4. Define materials and dimensions precisely
Names such as “metal”, “cotton”, “premium plastic” or “standard size” are not enough when they affect price, function, safety or customer expectations.
Write the material, grade or composition where you know it. If you do not know the right grade, mark it supplier to propose and explain the performance you need.
For dimensions, specify:
- the measurement point;
- the unit;
- the nominal measurement;
- the acceptable tolerance; and
- whether the measurement is taken before or after assembly, washing or packing.
The tolerance should be connected to the product's function. Do not invent a tiny tolerance because it looks precise. If you do not know the practical tolerance, ask the supplier to propose one and explain the production consequence.
For a product with several variants, give each variant its own row. A colour change can alter minimum order, dyeing, coating or packaging. A size change can alter carton dimensions, freight allocation and marketplace fees.
5. Describe function as a test
“High quality” is a judgement. A useful specification explains what the product must do and how you will check it.
| Requirement | Testable version |
|---|---|
| Strong closure | Closure remains engaged after the agreed number of open and close cycles, using the stated test method |
| Leak resistant | No visible leakage during the agreed orientation and duration test with the stated liquid and temperature |
| Smooth finish | No sharp edges or visible defects in the inspection zones shown in the reference photographs |
| Secure packaging | Product arrives without the specified damage after the agreed packaging and transport simulation |
The test can be simple. It needs an owner, a method and an acceptance decision. If a requirement affects safety or regulated performance, use the relevant authority, standard or qualified test method instead of inventing a home test and treating it as sufficient.
6. Turn appearance into a reference
Colour and finish often create avoidable arguments. Include a colour reference, physical sample, Pantone or other agreed reference where appropriate. Add photographs with annotations and identify what is illustrative versus mandatory.
Record acceptable variation. Natural materials may vary. Printed colours may shift by process. If the variation is not acceptable, say how it will be inspected and what happens when it falls outside the agreed range.
Use a change log for every revision:
| Version | Date | Change | Reason | Supplier acknowledgement |
|---|---|---|---|---|
| 0.1 | 14 Aug 2026 | Initial dimensions and packaging fields | First quote request | Pending |
| 0.2 | 18 Aug 2026 | Added carton drop-protection requirement | Delivery risk identified | Pending |
| 0.3 | 24 Aug 2026 | Approved finish and label language | Sample review | Confirmed by supplier |
Never send a revised drawing or artwork without changing the version. Ask the supplier to identify which version its quotation and sample use.
7. Define the pack and the label
Packaging affects cost, damage, storage, freight and customer experience. Describe it with the same care as the product.
Include:
- primary, secondary and master packaging;
- materials, dimensions and thickness or grade where relevant;
- units per pack and packs per carton;
- inserts, protection and void fill;
- artwork ownership and file format;
- print colours and finish;
- labels, warnings, instructions and languages;
- carton marks and shipping labels; and
- the barcode or product identifier required by the selling channel.
If you use a barcode, check the relevant standard and channel requirement. GS1's barcode guidance explains that barcodes can encode identifiers such as GTINs, product attributes and logistics information. It does not mean every product needs the same identifier or that a barcode alone satisfies a marketplace or legal rule.
Do not copy a generic compliance label into the specification. State the destination market and route the requirement to the appropriate specialist or authority.
9. Add quantity, destination and delivery assumptions
A quote without quantity is a conversation, not a comparable offer.
State:
- first-order quantity by SKU and variant;
- expected reorder quantity, if known;
- target delivery window;
- destination country and delivery address type;
- requested Incoterm and named place;
- whether the quote should include packaging, tooling, testing, artwork and samples; and
- the currency and quote-validity period you want shown.
The Incoterm should be written with the named place. A term such as DAP or FCA without the place leaves too much room for different assumptions. The ICC Incoterms rules explain that the terms clarify tasks, costs and risks in delivery contracts. They do not replace your product specification or settle every payment, quality or compliance question.
Ask each supplier to price the same version and show exclusions separately. If a supplier proposes an alternative, require the alternative and its price to appear beside the requested version.
10. Attach the right evidence
Use a small, controlled reference pack:
- numbered drawings or photographs;
- an existing physical reference sample;
- artwork and label files with versions;
- a measurement or test sheet;
- a packaging diagram;
- a list of open questions; and
- the destination and intended use.
Name every file in the specification. If a supplier quotes from a photograph, record what the photograph does and does not define. A photograph can show appearance. It usually does not define material grade, tolerance or internal construction.
11. Carry the specification into the sample
The specification is not finished when the quote arrives. It becomes the reference for the sample.
When the sample arrives:
- record the product code, version and date;
- measure the dimensions and inspect the stated materials;
- test the function using the agreed method;
- inspect packaging, labels and barcode placement;
- record each difference with a photograph or measurement;
- mark the result pass, open, revise or stop; and
- update the specification and change log before approving a new version.
An approved sample proves what you approved. It does not prove that the production batch will match unless the purchase order and inspection plan make that reference clear.
12. Move the approved version into the purchase order
The purchase order should identify:
- specification version;
- approved sample or golden-sample reference;
- product and variant codes;
- quantities and tolerances;
- packaging and label versions;
- inspection method and timing;
- delivery term and named place;
- payment milestones; and
- what happens when the delivered goods do not match the agreed requirements.
Do not write a legal remedy that you have not had reviewed for the governing contract. The operational point is to make the product and evidence reference unambiguous before production begins.
13. Questions to send with the specification
Ask the supplier to answer in the same document or a clearly linked quotation:
- Which requirements are included in the price?
- Which requirements need a supplier-proposed alternative?
- What MOQ applies to the product, colour, packaging and tooling?
- Which materials or steps are subcontracted?
- What sample and test can you provide before production?
- What is the lead time from approved specification and deposit?
- Which product and packaging documents can you provide for the destination market?
- What changes would require a new quote or sample?
The answers become part of the commercial record. They also show you where the supplier has understood the specification and where it is making assumptions.
14. What to do next
Send a version-controlled specification to several suppliers and compare like with like. Then use the quotation comparison guide to normalise the offers.
When a supplier proposes a sample, use the sample evaluation process. If the product or label raises a market-specific question, route it through the product-compliance scope guide. Before a larger first order, connect the specification to the supplier audit checklist.
This is general commercial specification guidance, not engineering, legal, product-safety or compliance advice. Category-specific requirements depend on the product and destination market.
15. Frequently asked questions
How detailed should a supplier specification be?
Detailed enough that two suppliers would quote the same product, packaging and delivery assumptions. Leave genuine unknowns visible as supplier-proposed or not yet confirmed rather than pretending you know the answer.
Do I need an engineering drawing?
Not always. A simple product may use a structured table, photographs and a reference sample. Use drawings, tolerances or specialist documents when the product's function or repeatability depends on them.
Should the supplier write the specification?
The supplier can propose materials, tolerances or production methods. You still need to own the product purpose, non-negotiables, destination and approval decision. Mark supplier proposals clearly and approve the final version.
Do all products need a barcode?
No. Barcode needs depend on the product, selling channel, logistics route and market. Check the current channel and identifier requirements. Do not treat a barcode as a substitute for product or compliance documentation.
What if a supplier refuses to quote from the specification?
Ask which field is unclear or commercially difficult. If the supplier will only quote a vague product name and cannot identify its assumptions, you do not have a comparable offer. Clarify the gap or remove the supplier from the shortlist.
